Descripción del puesto
This position provides on site IT support for all aspects of the ship environment: server and network infrastructure, end
user computing devices, IT security, application deployments and upgrades, and advanced troubleshooting. Standard
tasks involve interacting with Active Directory, SCCM, EPO, MDM enrolment and support, Wifi and VoIP troubleshooting
and IT documentation. They will also interact with shoreside support teams through Incident, Change and Service
Request tickets using email, chat and phone support.
Reports to (Aboard or Off
Ship):
Senior IT Officer Salary (Base Rate): 2900/mo
Average Contract Length: 6/7 months Tipping: No
Requisitos
Experience with direct customer IT support (2 years min)
Proficiency with Cisco, Microsoft, and Linux
An understanding of current VSAT technology, stabilized antenna systems
Ability to work on a team and follow instructions
Excellent communication skills, written and verbal
Excellent command of the English language, both verbal and written.
Ability to work calmly and efficiently under pressure and achieve targets
Ability to take initiative
Strong execution skills, ability to prioritize and take a structured approach
Resourceful and adaptable/able to respond effectively and quickly to changing situations
Must be able to remain in a stationary position at a desk and/or computer for extended periods of
time.
Must be able to lift and carry up to 20 pounds of equipment for short periods
6 to 8 months contract and 6 to 8 weeks’ vacation
Working 7 days a week. 8-12 hours per day